Privacy Policy
Last Updated: September 6, 2026
At LocalConnect ("Company", "we", "our", "us") operated via www.localconnectbgt.in, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our website, mobile apps, and services.
Information We Collect
We may collect the following categories of data:
- Personal Identification Data: Name, email, phone number, WhatsApp number, address.
- Business Data: Business name, logo, product details, website content you provide for development.
- Transaction Data: Purchases, invoices, payment IDs (we do not store your UPI PIN/Card CVV).
- Technical Data: IP address, browser, device type, OS version, cookies, and usage analytics.
- Communication Data: Your chats and emails for project support.
How We Use Your Information
- To provide, operate, and improve our Services like Website & App Development.
- To process payments, create invoices, and deliver your projects.
- To send you service-related communications and project updates.
- To prevent fraud, unauthorized access, or illegal activity.
- To comply with legal and regulatory obligations.
- To offer customer support and resolve disputes.
- To send you marketing communications (only if you opt-in).
Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it with:
- Payment gateways (e.g., Razorpay, UPI, Banks) to process payments securely.
- Service providers like Domain/Hosting companies and Google Play Store for app publishing.
- Government/regulatory authorities if required by law.
- Service providers (IT, hosting, analytics) bound by confidentiality agreements.
Data Security
We implement industry-standard safeguards to protect your personal and business data from unauthorized access, misuse, loss, or disclosure. Your website/app data is stored securely with HTTPS encryption.
Data Retention
We retain your personal data as long as required for providing Services, for support, and for complying with applicable laws. Project files and backups are retained for up to 1 year after delivery for support purpose.
Your Rights
- Access the data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion (subject to legal/regulatory requirements).
- Opt-out of marketing communications.
Cookies & Tracking
We use cookies and tracking technologies to enhance user experience, analyze usage, and prevent fraud. You may disable cookies in your browser, but some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites like Google, Facebook, Instagram, Play Store. We are not responsible for their privacy practices. Please read their privacy policies.
Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal data from minors.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Last Updated" date. Your continued use of the Services means you accept the updated terms.
Grievance Redressal & Contact
For complaints, queries, or grievances related to this Privacy Policy, you may contact us:
- Company: LocalConnect
- Email: localconnectbgt@gmail.com
- Phone: +91-9238430996
- Website: www.localconnectbgt.in
- Address: Lakhanwada, Katangi, Balaghat, Madhya Pradesh, India - 481001
We will acknowledge complaints within 48 hours and try to resolve them within 3-5 working days.